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You
wouldn't think that using free advertising online could be dangerous,
but it can. Email advertising is DANGEROUS! Don't be fooled into thinking
you have to send hundreds of thousands of messages per day to be at risk.
The
Facts I
know of three different cases recently where people have just lost their
web sites due to SPAM related issues with no warning or notification.
They have been given no way to argue the matter; as far as their ISPs
are concerned they are done, out of business, with no appeal or refund
for their prepaid service.
Case
1: The web site owner was mailing about 25,000 messages once per week
with a 5% undeliverable rate. Sounds like a lot, but he was entitled to
send those messages. As the owner of an FFA page, people who post ads
to his site agree to receive email from him in return for placing their
free ad.
Case
2: The web site owner was sending only about 1,000 messages once per week!
He was entitled to mail to those people as part of a paid service he had
joined and was averaging a 6% undeliverable rate.
Case
3: This web site owner was not sending out large mailings at all! She
was, however, receiving a very large of amount of safelist mail.
Whoa! What is
happening here?! Clearly, SPAM is reaching epidemic proportions and the
result could well be the death of email advertising, which is widely regarded
as THE most effective form of online advertising.
Host
providers are under increasing pressure to control SPAM; too many complaints
can get a host shut down. Also, the amount of resources it takes for servers
to send large amounts of mail, handle undeliverable messages and even
maintain accounts with a lot of mail can put an incredible drain on host
providers. They have to be vigilant in controlling the amount of mail
their clients send and receive.
Don't
let this happen to you!
The days when you could buy a list of email addresses and send your ad
to them with impunity are gone. It is far too risky today to send mass
mailings from your own ISP. Even using another email account can be risky;
SPAM complaints can (and do) shut down advertised programs all the time.
If ONE person complains to everyone they can think of about receiving
your message, your offer can be taken offline with very little, if any,
warning.
Do's
and Don'ts If you use
any form of free advertising online, you will get mail in return. After
all, there is no such thing as a free lunch; the mail you receive is the
price you pay to advertise for free. Read the terms of service! Do not
post to free ads to sites that allow all of their members to send you
an email confirmation. This will cut down on the amount of mail you receive
and it will eliminate the temptation to reply to all those messages, which
would be SPAM. While you agree to receive mail by placing your ad, the
people who send confirmations DO NOT agree to receive your mail. You may
not like it, but that is how it is set up. If you do not wish to receive
confirmation emails, do not use free advertising sites.
Do not
use email address collecting software. I receive mail to accounts that
are not published anywhere except on my web site for things like password
retrieval. These messages usually say something like, "Thank you for posting
your link to my site," but I know that this address was never used to
post any ads. I also know that this person who sent the message will not
be in business for long. While I am not crazy about SPAM, I generally
do not complain; I use the delete button and for me, that's the end of
it. But, there are so many people, especially newbies, who absolutely
flip over SPAM and I know that one of these people will complain to everyone
they can get a hold of and this SPAMMER's operation and perhaps even their
opportunity will be shut down soon.
Even
safelists are not totally safe anymore. In every one of the cases listed
above, the site owner was receiving a huge amount of safelist mail from
over 100 lists. While not nearly as effective as having your own opt-in
list, safelists may seem like the ideal solution, but ISP's do not always
agree. They know that no one could possibly read hundreds and hundreds
of messages everyday and they are increasingly aware of the amount of
resources being used to maintain full and nearly full mailboxes; they
do not want to bear that burden. They ask why should they have to pay
for your free advertising. If you use safelists, limit the number you
use and do not send them to your primary mail account, send them to a
free email account and empty that account regularly!
There
are services out there that will mail your ad for you from their servers
and they will even provide the addresses, but these are not free and there
is still some danger. Generally, bulk email services will recommend that
you do not include a URL for your offer in your message, they encourage
you to provide a free email address in your message where people can write
for more information. This, they say, insures that your ISP and your program
or offer are safe: if someone complains the most that can happen is your
free email account gets shut down.
But
I thought… Remember,
when gurus tell you that email advertising is the most effective form
of advertising online, they are talking about sending mail to your own
opt-in list, that means to people who have specifically requested your
INFORMATION. No one is signing up just to get ads, unless it is a safelist,
and you don't get those addresses. The idea of email advertising is not
to inundate the world with your advertisement, no one wants that and if
you think about it, you don't want to be inundated with other people's
ads either. You need to take the time to build your OWN opt-in list.
If you
are looking for a shortcut to having your own email list by buying one,
or if you are mailing to every address you can find everyday (or even
every week), you are headed for serious trouble. You could lose your site,
you could take down whatever it is you are promoting with you, AND you
are contributing to a problem that is totally out of control.
What
CAN you do? The
truth is beginners should forget about mass email advertising to begin
with. Practice ad writing by using a few free safelists.
Create
an autoresponder series that people can opt-in for. Be sure your topic
is of interest to a wide group of people, you have an informative title
and also, that you provide useful information. This is not as hard as
it sounds, but it does take some effort. Presumably you are selling a
wonderful product that answers an important need for the general population.
Your title should project the single best benefit that your product offers
and the message series should describe the problem and provide the solution
via your offer. It doesn't have to be 10 messages (although at least seven
is recommended); you could talk about one specific angle or benefit of
your product in each message with an overall recap for the last.
Also,
don't forget that there are lots of other ways to advertise online. I
have heard many people complain that FFA's and free classified ads do
not work, but I know that they do. I recommend an FFA page that has sent
me 60 visitors within the 2 hours that my link was visible! The people
who say these advertising forms are worthless are generally those who
do not have the ad writing skills necessary to make surfers click or they
are using automated submission services which allow your ad to slip off
the page without ever being seen by human eyes. If you can't get people
to click on your free ads, odds are people will not click through your
email ads either. Do not pay for a mass emailing service before you are
confident of your ad writing skills.
About the Author
- Cathy Wagner, owner of ONE
STOP Internet Business Services,
is
a writer/author, webmaster, and online business expert. Her articles and
business advice have been published all over the Internet. She personally
helps a wide variety of online business people sell their products and
services more effectively and she's earned an excellent reputation as
an honest and knowledgeable expert in her field who is truly committed
to helping others.
More articles by Cathy Wagner
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